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Samsung Dishwasher Error Codes – Troubleshooting

Samsung Dishwasher Error Codes - Troubleshooting
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Enhance your knowledge of dishwasher repair with comprehensive articles such as
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Error codes on Samsung dishwashers serve as diagnostic tools to pinpoint specific issues within the appliance. Here’s what you need to know:

  • Error codes help identify problems like drainage issues, heater malfunctions, communication breakdowns, and leakage detection.
  • Common codes include 5C or 5E for drainage problems due to blockages, and CE for communication breakdowns.
  • Regular maintenance, like cleaning filters, helps prevent issues such as 1E or IE for blocked filters, and bE or 6E for button malfunctions.
  • Firmware updates from Samsung’s website or SmartThings app can address certain error codes.
  • Complex codes like 3E, LC or LE, te, and 9E may require professional assistance for diagnosis and repair.

Understanding these error codes empowers users to troubleshoot effectively and maintain optimal dishwasher performance.

Quick Tips For Resetting an Error Code on Samsung Dishwasher

Encountering an error code on your Samsung dishwasher can be daunting, but there are simple solutions to get it back on track:

  1. Reset Power: Turn off the dishwasher for a few minutes, then power it back on to clear minor glitches, especially for the 3C pump operation malfunction.
  2. Clean Filter: Check for clogged filters, often indicated by 1E or IE error codes. Remove any debris from the filter at the bottom of the dishwasher and ensure it’s securely reinserted.
  3. Monitor Water Temperature: Excessive heat in the water supply can trigger 3E error codes. Adjust your hot water heater to manufacturer-recommended settings to prevent overheating issues.

By following these quick tips, you can resolve common error codes on Samsung dishwashers and keep your appliance running smoothly.

3C – Pump operation error

The 3C error code on a Samsung dishwasher signals a pump operation problem, impacting water circulation and drainage. Here’s how to troubleshoot:

  • Check for blockages around the pump impeller; remove any debris hindering movement.
  • Inspect wiring connections for the circulation pump motor; ensure they’re secure and undamaged.
  • If no visible issues are found, seek professional repair service for complex motor or wiring problems.

Understanding dishwasher error codes like 3C helps identify and resolve specific malfunctions efficiently, ensuring smooth dishwashing experiences.

1E, IE – Clogged filter error

Encountering the 1E or IE error code on your Samsung dishwasher typically signals a clogged filter. Here’s what to do:

  1. Turn off the dishwasher and locate the filter at the bottom.
  2. Remove any debris or food particles from the filter.
  3. Rinse the filter under running water for thorough cleaning.
  4. Reinsert the filter securely into place.

To prevent such errors:

  • Ensure dishes are pre-rinsed to avoid excessive food debris.
  • Scrape off larger food particles before loading dishes.
  • Regularly clean and inspect filters for optimal performance.

3E – High temperature water supply error

The 3E error code on a Samsung dishwasher signals a high temperature water supply problem, which can be risky and potentially damaging to the appliance. Here’s how to troubleshoot:

  • Check the Temperature Sensor: A malfunctioning temperature sensor can cause inaccurate readings, leading to the high temperature error.
  • Inspect the Water Inlet Valve: A stuck or malfunctioning water inlet valve may allow too much hot water into the dishwasher, triggering the error. Clean or replace damaged components in this system as needed.

Remember:

  • Avoid Resetting Without Diagnosis: Resetting error codes without identifying and addressing their root causes can result in recurring issues or further damage.
  • Consult Professional Services: For accurate diagnosis and safe resolution, seek assistance from professional Samsung dishwasher repair services. They can ensure proper diagnosis and resolution while maintaining safety precautions.

3C – Circulation Pump Error

The 3C error code on a Samsung dishwasher points to a circulation pump malfunction, impacting dish cleaning. Here’s how to address it:

  • Turn off and unplug the dishwasher, removing dishes to inspect for obstructions.
  • Clean any visible debris or buildup from the tub bottom using a soft brush or cloth.
  • Try resetting the dishwasher by holding down the power button for about five seconds, then wait before restarting.

If the issue persists:

  • Contact a professional Samsung dishwasher repair technician to diagnose and resolve the problem safely.
  • Professional assistance ensures accurate diagnosis and repairs, preventing further damage to your appliance.

4C, 4E – Water supply error

The 4C and 4E error codes on Samsung dishwashers indicate a water supply issue. Here’s what to do:

  • Check if the water inlet valve is fully open and free from debris.
  • Ensure the water supply hose is not kinked or damaged.
  • Verify the water pressure from your home’s main supply; insufficient pressure can trigger the error.
  • Consider updating the dishwasher’s firmware from Samsung’s official website for potential fixes.

If the issue persists:

  • Contact professional assistance from a Samsung dishwasher repair specialist for complex internal problems.
  • Maintain regular cleaning and maintenance of your dishwasher to prevent common malfunctions.

Clean filters regularly to avoid the 1E/IE blocked filter error and ensure proper drainage to prevent the 5C/5E drainage problem.

5C, 5E – Drain error

When encountering 5C and 5E error codes on Samsung dishwashers indicating drainage issues, follow these steps:

  • Check for kinks or blockages in the drain hose and ensure proper connection.
  • Inspect the drain pump for debris and clean around it.
  • Investigate for leaks in the dishwasher’s tub or door seal.
  • Examine the float switch for proper operation.
  • Refer to the dishwasher manual for guidance on accessing and inspecting components.

Remember:

  • Always prioritize safety by disconnecting power and water supply before any repairs.
  • If unsure, seek assistance from a professional technician specializing in Samsung dishwasher repairs.

7E – Water reflector error

The 7E error code on a Samsung dishwasher signals a water reflector problem. Here’s how to address it:

  • Identify the Issue: The error indicates an issue with the water reflector, responsible for directing water flow during washing.
  • Possible Causes: Blockage or obstruction in the water reflector due to food particles, debris, or mineral deposits. Another cause could be a malfunctioning water reflector motor.
  • Cleaning Process: Clean or remove any obstructions from the water reflector to ensure proper water flow.
  • Motor Check: Check the water reflector motor for correct operation. If malfunctioning, it may need professional repair.
  • Resetting: Try resetting the dishwasher by turning off its power supply for a few minutes before restarting.
  • Professional Assistance: If the error persists or if uncertain about resolving it, seek help from a qualified technician with expertise in Samsung dishwasher repair.

9E – Low water level error

The 9E error code on a Samsung dishwasher indicates a problem with water levels, which can hinder its cleaning cycle. Here’s how to troubleshoot:

Check Water Supply:

  • Ensure sufficient water pressure and no blockages or kinks in the supply line.

Inspect Inlet Valve:

  • Verify that the inlet valve is opening fully to allow proper water intake.

Examine Plumbing:

  • Clear any clogs or partial blockages in the drain hose to enable proper drainage.

Check Drain Pump:

  • Ensure the drain pump is functioning correctly to facilitate adequate water removal.

Inspect Hoses:

  • Look for visible obstructions in both inlet and drain hoses, ensuring they’re securely connected without kinks or bends.

Refer to Manual:

  • Consult the user manual for specific troubleshooting instructions and safety precautions.

AP – Access Point Mode

AP, short for Access Point Mode, is a feature present in certain models of Samsung dishwashers, enabling remote control and monitoring via a smartphone or tablet. Despite its convenience, improper setup may lead to confusion and error codes. Here’s what to do:

Troubleshooting Connection Issues:

  • Users might encounter difficulties connecting the dishwasher to the wireless network.
  • This could be due to weak signal strength or incorrect network credentials.
  • Dishwasher may display error codes related to AP mode if there’s a connection problem.

Resolving Connection Problems:

  • Verify correct SSID and password for the Wi-Fi network.
  • Attempt to improve signal strength by relocating the router closer to the dishwasher.
  • Ensure other devices on the network aren’t causing interference.

bE, 6E – Button error

Encountering error codes like bE or 6E on your Samsung dishwasher indicates a button malfunction within its control panel. Here’s how to troubleshoot and resolve the issue:

  • Reset the dishwasher: Turn off power at the circuit breaker for a few minutes, then switch it back on to see if it clears any temporary glitches.
  • Inspect the control panel: Look for visible damage or loose connections that could be causing the button malfunction.
  • Contact professional assistance: If you can’t fix the issue yourself, it’s advisable to call a professional Samsung dishwasher repair technician for help.
  • Maintenance is key: Regularly clean and maintain your dishwasher to prevent button malfunctions. Avoid overloading and use appropriate detergents to ensure optimal performance.

CE – Communication error

The CE error code on Samsung dishwashers indicates a Communication Error, disrupting normal operation. Here’s how to troubleshoot:

  • Ensure tight connections between components and inspect for loose wiring.
  • Check for damage or corrosion on the wiring harness and replace if needed.
  • Minimize electrical interference by moving other appliances away or using surge protectors.

If issues persist:

  • Call for assistance from an appliance repair technician experienced with Samsung dishwashers.
  • They can diagnose and address underlying problems using diagnostic tools.
  • Prioritize safety by disconnecting power before any repairs and consulting experts when unsure.

By swiftly addressing these issues, technicians can restore functionality and prevent future CE error occurrences.

HC, IE, 1E – High temperature heater error

The HC, IE, 1E error code on Samsung dishwashers points to a high-temperature heater malfunction. Here’s what you need to know:

Possible Causes:

  • Faulty heating element
  • Malfunctioning thermostat
  • Issues with the control board

Heating Element:

  • Responsible for heating water during wash cycles
  • Damage or wear can lead to failure in heating water to the required temperature

Thermostat:

  • Monitors and regulates water temperature
  • Inaccuracies can trigger the error

Control Board:

  • Controls dishwasher functions, including temperature regulation
  • Malfunctions can lead to communication breakdowns and errors

Troubleshooting Steps:

  1. Check heating element for damage.
  2. Test thermostat functionality.
  3. Ensure tight connections.
  4. If no visible issues, consider firmware update or professional repair.

Always refer to your user manual or contact Samsung support for model-specific guidance.

HE, tE – Heater error

Encountering the HE or tE error code on your Samsung dishwasher signals a heater error, which can affect dishwashing performance. Here’s how to address it:

  • Check the heating element for damage; replace if necessary and seek professional help if unsure.
  • Inspect the thermostat for malfunction or loose connections; tighten or replace components as needed.
  • Ensure all electrical connections are secure and not damaged.

If unsure about handling electrical components, consult a professional Samsung dishwasher repair service for safety. Always refer to the appliance manual for specific troubleshooting steps provided by Samsung.

LC, LE – Leakage error

The LC or LE error code on a Samsung dishwasher signals a leakage problem, typically detected by internal sensors when water leaks from the unit. Here’s what you need to know:

  • Causes of the error include a damaged door seal, loose hoses, or a malfunctioning water inlet valve.
  • Leakage not only risks damage to the dishwasher but also to surrounding areas like your kitchen floor or cabinets.
  • A worn-out or damaged door seal is a common trigger for leakage errors.
  • Loose or improperly connected hoses can also cause leakage issues.
  • To resolve LC or LE errors, inspect the door seal for damage and replace if necessary.
  • Tighten hose connections and check for any signs of damage on the hoses.
  • If unable to resolve the issue, seek professional Samsung dishwasher repair services for assistance.

Understanding these error codes and their causes can help troubleshoot and resolve leakage problems with your Samsung dishwasher effectively. If you face difficulties, professional repair services can provide thorough diagnosis and repair. Preventive measures are key to maintaining optimal dishwasher performance and prolonging its lifespan.

OC, 0C, oE – Over level water error

When faced with the OC, 0C, or oE error code on your Samsung dishwasher, indicating excessive water levels, prompt action is necessary to prevent damage:

  1. Turn off the dishwasher and disconnect it from power.
  2. Check for water leakage around the dishwasher and under the kitchen sink.
  3. Inspect the float switch at the bottom of the tub for obstructions or debris.
  4. Remove any excess water from the tub manually.
  5. Consider a malfunctioning inlet valve as a possible cause, which may require professional repair.

For future prevention:

  • Use appropriate detergent amounts and select suitable wash cycles.
  • Regularly inspect and clean filters and drainage components to prevent blockages.
  • Consult your user manual or contact Samsung customer support for model-specific guidance.

PC – Zone wash error

When encountering a PC error code on your Samsung dishwasher related to the zone wash feature malfunction, follow these steps:

  • Check for any obstructions in the spray arms or filters that could hinder water flow and clean them thoroughly if needed.
  • Inspect all connections and wiring within the dishwasher to ensure they are secure and functioning properly.
  • If there’s suspicion of a faulty temperature sensor, consider having it replaced by a professional technician.
  • Explore the option of updating the dishwasher’s firmware, which can sometimes resolve known issues and improve performance.
  • Visit Samsung’s official website to check for available firmware updates tailored to your specific dishwasher model.

PE – Half load connection error

Encountering the PE error code on your Samsung dishwasher indicates a half load connection error, commonly caused by:

  • Poor connection between the dishwasher and the water supply.
  • Faulty sensor responsible for detecting water levels.

To resolve this:

  • Ensure the water supply hose is securely connected to both the dishwasher and the water source.
  • Consider professional repair if the sensor is malfunctioning.

Preventive measures include:

  • Properly loading dishes according to manufacturer guidelines.
  • Regular maintenance such as cleaning filters to prevent clogs.
  • Keeping buttons clean to avoid button malfunctions.
  • If unable to resolve, contact assistance from professional repair services.

te – Temperature Sensor Error

The te error code on a Samsung dishwasher indicates a temperature sensor malfunction. Here’s what to do:

  • Check Temperature Sensor: The sensor may be worn out or damaged, leading to inaccurate readings and triggering the error.
  • Inspect Wiring: Ensure the wiring and connections between the sensor and other components are secure and undamaged.

Troubleshooting steps:

  1. Reset: Turn off the dishwasher’s power for about 10 minutes to reset it and clear any temporary glitches.
  2. Inspect for Damage: Look for visible issues with the sensor or its wiring connection.
  3. Repair or Replace: If problems persist, consider replacing the sensor or repairing damaged wires.

Understanding the error and taking proper steps can help resolve the issue. If unsure or if problems persist, it’s best to contact professional assistance.

Update Firmware to Resolve Samsung Dishwasher Error Codes (Applicable Models)

Updating the firmware of your Samsung dishwasher can resolve error codes and enhance performance. Here’s how:

  • Check the model number and visit the Samsung support website for firmware updates.
  • Download the latest firmware version for your specific dishwasher model.
  • Follow safety precautions outlined in the user manual and disconnect the power supply.
  • Save the firmware file to a USB drive and insert it into the dishwasher’s port.
  • Access the settings menu on the control panel and navigate to “Firmware Update.”
  • Follow on-screen instructions to complete the update process.

Updating firmware can address common error codes like 3C, bE/6E, OC/0C/oE, 4C/4E, 3E, PE, PC, te, 9E, and more, ensuring optimal dishwasher performance and longevity.

Call a Professional Samsung Dishwasher Repairman

Persistent Samsung dishwasher error codes may require professional assistance for resolution. Here’s why:

  • Professional repair technicians are trained to tackle complex issues beyond DIY troubleshooting.
  • Communication breakdowns between dishwasher components, leading to error codes like CE, require expert diagnosis.
  • Prompt professional intervention is crucial for problems like pump operation issues indicated by the 3C error code.
  • Malfunctioning circulation pumps can disrupt water flow and compromise cleaning performance.
  • Technicians possess specialized tools for accurate diagnosis and repair of pump-related issues.

In summary, professional repair ensures efficient resolution of complex problems, maintaining optimal dishwasher performance and prolonging its lifespan.

Need Samsung dishwasher repair in Toronto or nearby areas like Newmarket, Markham, Vaughan, and Whitby? Get A Pro has you covered!

Call us at 1-800-498-4490 or fill out our online form for quick assistance during business hours.

Conclusion

Understanding and troubleshooting Samsung dishwasher error codes can greatly enhance the overall efficiency and performance of your appliance. By familiarizing yourself with the various error codes and their meanings, you can quickly identify and resolve common issues that may arise during the dishwasher’s operation. Resetting error codes, when applicable, can be a simple yet effective solution to get your dishwasher back up and running smoothly.

Remember that addressing these issues promptly not only extends the lifespan of your dishwasher but also ensures optimal cleaning results for your dishes. So stay proactive in avoiding Samsung dishwasher error codes while enjoying hassle-free dishwashing experiences!

FAQs

How do I reset an error code on my Samsung dishwasher?

Turn off the dishwasher, unplug it for a few minutes, then restart. If the error persists, consult the manual or seek professional assistance.

What does the Samsung dishwasher error code “3C – Pump operation error” indicate?

This code signals a pump operation malfunction. Check for obstructions, ensure proper water supply, and consult the manual for further guidance.

How can I troubleshoot the Samsung dishwasher error “7E – Water reflector error”?

Inspect the water reflector for any issues, ensure proper placement, and check for obstructions. Refer to the manual for detailed troubleshooting steps.

What safety measures should I follow when dealing with Samsung dishwasher error codes?

Disconnect the dishwasher from power before troubleshooting. Follow safety guidelines outlined in the manual or seek professional assistance.

How can I prevent future error codes on my Samsung dishwasher?

Regularly clean filters, ensure proper water supply and drainage, and follow recommended maintenance procedures outlined in the user manual.

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