Samsung Stove and Oven Error Codes – Troubleshooting

Samsung Stove and Oven Error Codes - Troubleshooting
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Quick Tips For Resetting an Error Code on Samsung Stove and Oven

Encountering error codes on your Samsung stove or oven can disrupt your cooking routine, but there are quick steps to reset them:

For E-OE (oven door lock issue):

  • Turn off power at the circuit breaker.
  • Wait a few moments before turning it back on to reset temporary glitches.
  • Check for obstructions preventing the door from closing properly and clean around the door lock mechanism.

For bAd (incorrect power connection):

  • Ensure the appliance is properly plugged into a functioning outlet.
  • Check for loose connections or damaged cords.
  • If the issue persists, seek professional repair service for underlying electrical problems.

For -dE- or -dC- errors (oven partition issues):

  • Ensure both partitions are securely closed and engaged with their locks.
  • Check for obstructions hindering proper closure.
  • If errors persist, it may indicate sensor or latch problems needing professional attention.

These tips offer initial troubleshooting for common Samsung stove and oven error codes, potentially restoring functionality. For persistent errors or other unlisted codes, seek professional assistance for effective diagnosis and resolution.

E08 – Oven Not Heating

Encountering an E08 error code on your Samsung oven indicates a problem with its heating functionality. Here’s what you need to know:

  • Temperature Sensor Malfunction: The error can be triggered by a faulty or damaged temperature sensor, leading to inaccurate heat readings.
  • Solution: Replace the temperature sensor to restore proper heating.
  • Electronic Control Board Issue: The oven’s control board regulates its functions, and if it malfunctions, it can disrupt heating processes.
  • Solution: Reset the control board by turning off power at the circuit breaker for at least a minute. Then, restore power and check if the error persists.

If the error persists or recurs frequently after resetting, seek professional repair assistance from Samsung’s customer support or a professional repair service.

E-OA – Oven Overheating

The E-OA error code on Samsung stoves and ovens signals overheating, raising safety concerns and potential appliance damage. Key points:

  • Common Causes: Malfunctioning temperature sensor or defective control board can lead to overheating.

Troubleshooting Steps:

  1. Check for obstructions around the appliance affecting airflow.
  2. Ensure vents are clear and there’s enough space for air circulation.
  3. Try power reset by turning off the oven for a few minutes before restarting.
  4. Professional Assistance: If basic troubleshooting fails, contact a repair service specializing in Samsung appliance repair for expert diagnosis and solutions.

Prompt Action: Don’t ignore the E-OA error code; address underlying causes promptly for safe appliance operation. Understanding causes like sensor malfunctions or faulty control boards helps in appropriate resolution.

E27 and E28 – Temperature Sensor Issues

When dealing with Samsung stove and oven error codes like E27 and E28, which are often related to temperature sensor issues, here’s what you need to know:

  • E27 Error Code: Indicates a problem with the oven’s temperature sensor circuit, potentially due to wiring or connection issues.
  • E28 Error Code: Signals a fault in the temperature sensor itself or its circuitry, requiring attention to ensure accurate temperature control.

To troubleshoot:

  1. Check for visible damage on temperature sensor wires and connections.
  2. Use a multimeter to test the sensor’s resistance, referring to the manual for specific values.
  3. If wiring or connection issues are found, repair or replace them accordingly.
  4. If the sensor is faulty, consider replacing it, especially if your Samsung model allows for easy part replacement.

SE – Defective Key

If your Samsung stove or oven displays the SE error code, it indicates a faulty key on the touchpad. Here’s what you can do:

  • Clean the touchpad surface gently with a soft cloth and mild soap to remove any moisture or debris.
  • Perform a power reset by turning off the oven at the circuit breaker or unplugging it for a few minutes, then restoring power.

If the issue persists:

  • Consider replacing either the touchpad or control panel.
  • Contact assistance from a professional repair technician experienced with Samsung appliances for accurate diagnosis and repair.

Remember to provide detailed information about the error code and your appliance’s behavior for effective troubleshooting. While basic cleaning and resetting can help, complex issues may require professional intervention for resolution.

LE – Low Voltage Error

If your Samsung stove or oven displays the LE error code (Low Voltage Error), follow these steps:

  • Check for power issues in your home such as electrical outages or fluctuations.
  • Inspect the power cord and outlet for damage or loose connections.
  • If the power supply seems normal, contact a professional oven repair service for further diagnosis and resolution.
  • Attempting DIY electrical repairs without proper expertise can be hazardous.

The LE error indicates a low voltage problem, so ensure all connections are secure and seek professional help if needed.

E54 – Electronic Control Board Error

The E54 error code on a Samsung stove or oven signals a problem with the electronic control board, responsible for regulating appliance functions. Here’s how to address it:

  • Identify Possible Causes: Loose connections between the control board and other components or electrical issues like power surges can trigger the error.

Troubleshooting Steps:

  1. Power Reset: Turn off the appliance for a few minutes, then power it back on to reset the control board.
  2. Check Connections: Inspect and secure all wires and connectors between the control board and other parts.

Ignoring persistent error codes like E54 can lead to more significant problems. Timely repairs and maintenance are essential to ensure optimal appliance performance and longevity.

E-55 – Communication Error with Touch Panel

The E-55 error code on a Samsung stove or oven signals a communication glitch with the touch panel, hindering effective appliance operation. Here’s how to tackle it:

  • Check the connection between the control board and touch panel for loose wiring or damaged cables.
  • Dust or debris might interfere with communication signals, triggering this error code.
  • Reset the appliance by turning off its power for a few minutes and then switching it back on.
  • If the issue persists, seek assistance from a professional Samsung stove and oven repair service to accurately diagnose and resolve the problem.

Professional repair technicians possess specialized knowledge to pinpoint issues and determine if component replacements or further troubleshooting are necessary. When facing an E-55 error code, ensure to inspect connections and cables first, and then consider professional help for comprehensive resolution.

cE-56 – Internal Control or Relay Board Problem

The cE-56 error code on a Samsung stove or oven points to an internal control or relay board issue, potentially disrupting normal operations. Here’s what you need to know:

  • Control Board Malfunction: The control board, which manages temperature and other functions, might malfunction due to damage from power surges or electrical problems, leading to incorrect signals or no signals at all.
  • Faulty Relay: Relays control power supply to stove components. If a relay fails, it can cause power distribution issues or send inconsistent signals, triggering the cE-56 error.
  • Resetting: Initially, try resetting the appliance by turning off the power for a few minutes, which might resolve minor glitches causing the error code.
  • Professional Repair: If resetting doesn’t fix the problem and functionality issues persist, seek professional repair services specializing in Samsung appliances. An experienced technician can efficiently diagnose and address control board and relay malfunctions.

E-OE – Oven Door Lock Error

Encountering the E-OE error code on your Samsung stove or oven can be frustrating, but understanding its causes and troubleshooting steps can help resolve the issue:

  • Identify the Problem: The E-OE code indicates an oven door lock error, often caused by problems with the door latch mechanism or related components.
  • Check for Obstructions: Inspect the latch area for debris or food particles that may hinder proper engagement of the latch mechanism. Clean away any obstructions found.
  • Inspect the Latch: Look for signs of damage or misalignment on the latch itself. If necessary, adjust or replace the latch mechanism to ensure it functions correctly.
  • Address Wiring Issues: Wiring problems or a faulty control board could also trigger the error. Consider seeking professional assistance if basic troubleshooting steps don’t resolve the issue.

By following these steps, you can effectively troubleshoot and resolve the E-OE oven door lock error on your Samsung appliance, minimizing interruptions to your cooking experience.

door – Door Not Closed

Encountering a stubborn oven door that won’t close properly, often indicated by the “door” error code on Samsung stoves and ovens, can be frustrating. Here’s what you can do:

  • Check Door Alignment: Misaligned hinges are a common culprit. Inspect for loose or bent hinges and realign as needed to ensure a proper seal.
  • Inspect the Door Latch: Debris or mechanical issues may hinder the latch from engaging correctly. Clean around the latch area and look for signs of damage. Replace if necessary.

An improperly closed oven door not only triggers error codes but also poses safety risks and affects cooking efficiency. Promptly address any door issues to maintain safety and cooking performance.

If troubleshooting doesn’t work, consider seeking professional help from a Samsung appliance repair technician. Safety should always be a priority when dealing with oven-related issues.

tESt or tE5t – Demo Mode

Encountering the “tESt” or “tE5t” error code on your Samsung stove or oven indicates demo mode activation. Here’s how to exit demo mode:

  • Ensure the oven door is securely closed to allow proper response to commands.
  • Press and hold the “Clock” button on the control panel for about five seconds until you hear a beep.


  • Demo mode is useful for showcasing features to potential buyers.
  • Follow proper usage instructions to avoid accidental activation in the future.

bAd – Incorrect Power Connection

When dealing with the “bAd” error code on your Samsung stove or oven, indicating an incorrect power connection, it’s crucial to act swiftly to address the issue. Here’s how:

  • Start by checking the power supply: Ensure the power cord is securely plugged into a functioning outlet.
  • Verify correct voltage and power source: If you recently moved or installed the oven, confirm it’s connected as per the user manual’s specifications.
  • Inspect wiring and electrical components: Look for loose connections, damaged wires, or burnt-out fuses that could trigger the error.
  • Contact professional help: If unsure about electrical repairs, consult a specialized technician for Samsung stove and oven repair.

Prevent future “bAd” error occurrences by:

  • Ensuring proper grounding of the stove or oven.
  • Regularly inspecting power cord and plug for wear or damage.
  • Avoiding overloading circuits to prevent voltage fluctuations.
  • Considering surge protectors in areas prone to power surges.

By adhering to these guidelines, you can reduce the risk of encountering the “bAd” error and ensure safe operation of your Samsung appliance.

CtoP – Cooktop In-Use Error

Encountering the CtoP error on your Samsung stove or oven indicates that the cooktop is in use. Here’s what to do:

  • Check for residual heat and ensure that no cookware is present on the surface.
  • If the error persists, it may indicate a malfunction with the pan-detection feature or other underlying issues.

Contacting an expert appliance  repair service would be advisable to diagnose and resolve any internal control or relay board malfunctions as well as pan-detection errors, ensuring efficient operation of your appliance.

-dE- or -dC- – Oven Partition Issue

The -dE- or -dC- error code on a Samsung stove or oven indicates a problem with the oven partition, which separates the upper and lower sections for independent operation. Here’s what you can do:

  • Check for obstructions blocking the partition’s movement and remove them.
  • Power off the oven for a few minutes and then restart to perform a reset.
  • If the issue persists, consult a professional Samsung stove and oven repair technician for further assistance.

This error can stem from issues like malfunctioning partition motors, drive mechanisms, or faulty wiring connections. Simple troubleshooting steps might help, but professional help may be needed for a thorough diagnosis and repair.

C-10 – SmartThings App Error

The C-10 error code on Samsung stoves and ovens relates to a SmartThings App connectivity problem. Here’s what you can do:

  • Check your oven’s Wi-Fi connection and ensure other devices on the same network are functioning properly.
  • Restart both the oven and the device you use for the SmartThings App.
  • If restarting doesn’t help, update the oven’s firmware for potential bug fixes and improvements.

If the issue persists:

  • Contact Samsung’s customer support or a certified technician for further assistance. They can provide advanced troubleshooting and diagnose any hardware or software issues causing the error.

C-24 – Fast-Rising Oven Temperature

If your Samsung stove or oven displays error code C-24, indicating a fast-rising oven temperature, immediate action is needed to prevent safety hazards or appliance damage. Here’s what to do:

  • Check Temperature Sensor: A faulty temperature sensor can lead to rapid heating. Replace it if necessary.
  • Inspect Control Boards: Malfunctions in the control or relay boards may cause irregular heating. Professional repair may be needed (cE-56 error).
  • Contact Professional Help: Contact oven repair services for accurate diagnosis and resolution of the error.
  • Preventative Measures: Regular maintenance, proper door closure, secure power connections, and keeping the cooktop clean can reduce error occurrences.
  • Update Firmware: Keep your Samsung oven’s firmware up-to-date to prevent software glitches and compatibility issues. Consult the user manual or Samsung’s website for instructions.

Addressing a C-24 error promptly and implementing preventative measures can help maintain optimal oven performance and safety.

Underlined U – Pan-Detection Error

The “Underlined U” error on a Samsung stove or oven typically indicates a pan-detection issue. Here’s what to do:

  • Check Cookware Compatibility: Ensure you’re using induction-compatible cookware with a magnetic bottom.
  • Test with Magnet: If unsure, check if your cookware sticks to a magnet; if not, it’s likely not suitable for induction cooking.
  • Clean Surfaces: Thoroughly clean both the stove surface and bottom of pans to remove any residue or debris that may interfere with detection.
  • Inspect for Damage: Look for scratches or damages on surfaces, which can affect conductivity.

Remember, while some issues can be resolved with troubleshooting, others may require professional intervention for safe and effective resolution. Always refer to manufacturer guidelines and seek help when needed for optimal performance and safety of your Samsung appliance.

Err – Generic Error

Encountering an Err error on your Samsung stove or oven can be frustrating, but there are steps you can take to troubleshoot the issue:

  • Power off the appliance and unplug it for a few minutes, then plug it back in and turn it on.
  • Check for stuck buttons or debris on the control panel and clean them to ensure proper contact.
  • Inspect wiring connections behind the control panel for any loose or damaged wires, and tighten or replace as needed.
  • Ensure stable power connection by verifying other appliances receive consistent power without fluctuations.
  • If the issue persists, it may indicate a fault in the electronic control board or other components, requiring professional repair.

Remember to prioritize safety and call for professional assistance if needed.

Update Firmware to Fix Samsung Stove and Oven Error Codes (Applicable Models)

Updating the firmware is essential for resolving error codes on Samsung stoves and ovens. Here’s how:

  • Firmware acts as the software controlling your appliance, including error code detection.
  • Updating ensures the latest bug fixes and enhancements, improving performance and addressing error code issues.

To update firmware:

  1. Verify model compatibility: Check if your model supports firmware updates by consulting the manual or Samsung’s website.
  2. Prepare USB flash drive: Use a sufficiently large USB flash drive formatted in FAT32.
  3. Download firmware: Get the update file from Samsung’s website or SmartThings app.
  4. Transfer to USB: Move the file to the USB flash drive.
  5. Connect USB: Insert the USB into the appliance’s port near the control panel.
  6. Start update process: Power on the appliance, and it should detect and initiate the update from the USB.
  7. Do not interrupt: Let the update complete without turning off power or removing the USB.
  8. Restart and check: After completion, restart the appliance and verify if error codes persist.

Regular firmware updates ensure optimal performance and minimize error code issues.

Call a Professional Samsung Stove and Oven Repairman

When troubleshooting error codes on your Samsung stove or oven, certain situations may warrant professional assistance:

  • E08 Error Code: Indicates a failure to heat properly, potentially due to issues with the heating element or temperature sensor.
  • E54 Error Code: Indicates a problem with the electronic control board, affecting temperature regulation and overall functionality.
  • Frequent Door Lock Issues: If the door lock frequently malfunctions, it’s best to involve a professional.
  • Persistent Self-Cleaning Failures: Recurring failures during self-cleaning cycles may indicate underlying mechanical or electrical issues.
  • And more!

Get A Pro is your trusted solution for Samsung stove and oven repair in Toronto and surrounding areas like Newmarket, Markham, Vaughan, Whitby, and beyond!

For prompt service, call us today at 1-800-498-4490 or fill out our online contact form, and our team will respond during business hours.


Understanding and troubleshooting Samsung stove and oven error codes can greatly help in resolving any issues that may arise during usage. By familiarizing yourself with the various error codes such as -dE- or -dC- indicating a problem with the oven partition, Err representing a general error, or CtoP denoting a cooktop in-use error, you can confidently address these challenges.

Remember that troubleshooting is an opportunity for learning and growth in becoming a more proficient home chef. With patience and persistence, even seemingly daunting errors can be overcome with ease.


How do I reset an error code on my Samsung stove or oven?

Turn off the appliance, unplug it for a few minutes, then restart. If the error persists, consult the manual or seek professional assistance.

What does the Samsung oven error code “E-OA – Oven Overheating” mean?

This code indicates that the oven is excessively hot. Check for proper ventilation, ensure no obstructions, and refer to the manual for detailed troubleshooting.

How can I troubleshoot the Samsung stove error “CtoP – Cooktop In-Use Error”?

This error suggests the cooktop is in use. Ensure all controls are turned off, and consult the manual for further guidance.

What safety measures should I follow when dealing with Samsung stove and oven error codes?

Disconnect the appliance from power before troubleshooting. Follow safety guidelines outlined in the manual or seek professional assistance.

How can I prevent future error codes on my Samsung stove and oven?

Regularly clean and maintain the appliance, ensure proper power connections, and follow recommended usage guidelines outlined in the user manual.

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