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Samsung Washer Error Codes – Troubleshoot and Repair

Samsung Washer Error Codes - Troubleshoot and Repair
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Quick Tips For Resetting an Error Code on Samsung Washer

Facing an error code on your Samsung washer can be frustrating, but there are quick tips to reset it:

  • Power Off: Completely power off your machine by unplugging it for a few minutes to discharge residual electricity.
  • Power On: Plug the washer back in and turn it on; this simple reset can often clear minor glitches and codes like e2, be2, or 6e2.
  • Specific Error Codes: For codes like de, de1, or de2 (door error), ensure the door is securely closed before resetting. For codes like dc* or dl (door error), ensure proper garment loading and no obstructions in the door closure.
  • Child Lock: If cl (safety child lock engaged) appears, deactivate it by pressing and holding the Child Lock button along with Temp or Soil Level buttons (if available) until you hear a beep.

Remember, these steps are initial troubleshooting measures. If issues persist, consult the user manual or seek professional repair services.

Samsung Front-Load Washing Machine Error Codes

1E, LE, 1C, LC, LC1, 1 1C, 1 LC – Leakage or Water Level Error

When dealing with Samsung washer error codes like 1E, LE, 1C, LC, LC1, 1 1C, or 1 LC indicating leakage or water level issues, understanding the causes is essential:

  • Malfunctioning water inlet valve: Controls water flow; if faulty, it can cause incorrect water levels or leaks.
  • Clogged or kinked water supply hose: Obstructions or bends restricting water flow can trigger the error.
  • Faulty pressure switch: Detects and regulates water level; debris or mechanical issues can lead to erroneous readings and leakage errors.

To troubleshoot:

  • Check water inlet valve for damage or blockage.
  • Clean debris from hoses and ensure they’re not obstructed.
  • Replace faulty parts with genuine Samsung replacements.

By addressing issues like faulty valves, clogged hoses, or malfunctioning switches, you can effectively troubleshoot and resolve leakage or water level errors on your Samsung washer. Understanding common error codes helps prevent future occurrences and ensures smooth operation.

nF, 4C, 4E, 1 4C – Washer Not Filling Error

Encountering nF, 4C, 4E, or 1 4C error codes on your Samsung washer indicates a problem with water filling properly. Here’s how to troubleshoot:

  • Check if water faucets are fully turned on and there’s adequate water pressure.
  • Ensure inlet hoses aren’t kinked or twisted to allow proper water flow.
  • Inspect inlet filters for blockages or debris hindering water flow into the machine.
  • A faulty water level sensor or pressure switch could also trigger these error codes:
  • Clean or replace the sensor if it’s malfunctioning.
  • If DIY steps don’t resolve the issue, seek professional repair services for specialized diagnosis and fixing.

Regular maintenance, like cleaning inlet filters and ensuring proper water supply, can prevent future errors and prolong washer lifespan.

nF1, 4C2, 4E2, CE, 14C2 – Reversed Hot/cold Hoses Error

If you encounter error codes nF1, 4C2, 4E2, CE, or 14C2 on your Samsung washer, it indicates a reversed hot/cold hoses error. Here’s how to troubleshoot:

  • Check hot and cold water valves are fully open and hoses are correctly connected.
  • Look for kinks or bends in hoses obstructing water flow.
  • Switch positions of hot and cold water hoses at both washer and faucet ends.
  • Ensure hoses are securely fastened after switching.

Additional steps:

  1. Consider other potential issues like clogged filters or faulty inlet valves.
  2. If DIY troubleshooting doesn’t work, seek professional repair services.
  3. Prioritize safety when dealing with washing machine problems.
  4. Refer to the user manual or Samsung’s error code assistance for specific instructions.
  5. Practice regular maintenance such as cleaning filters to prevent future errors.

nd, 5E, SE, 5C, SC, 1 5C – Washer Not Draining Error

Encountering a “Samsung Washer Not Draining Error” with your Samsung washer can be frustrating, but identifying the problem and taking appropriate steps can help resolve it swiftly:

Check for Drain Hose Blockages:

  • Turn off the washer and disconnect the hose from both the machine and drainage point.
  • Inspect for blockages or kinks obstructing water flow.
  • Use a long brush or wire hanger to clear any obstructions gently.

Inspect the Drain Pump:

  • Locate the drain pump at the machine’s bottom and check for visible blockages.
  • Remove any debris like lint or small objects that may hinder pump operation.

Verify Drain Hose Installation:

  • Ensure the drain hose is positioned correctly above ground level.
  • Confirm secure connections to the washer and drainage point without leaks or kinks.

Addressing these issues should help resolve the error and restore proper drainage function to your Samsung washer.

OE, 0E, OC, 0C, 1 OC, 1 0C – Washer Overflow Error

If your Samsung washing machine displays error codes like OE, 0E, OC, 0C, 1 OC, or 1 0C, it’s likely experiencing an overflow error. Here’s what you can do:

  1. Turn off the washer and unplug it for safety.
  2. Check the water inlet valve for damage or blockage.
  3. Clean or replace the valve if necessary.
  4. Inspect hoses for kinks or twists and ensure they’re securely attached.

If the issue persists:

  • Consider seeking professional repair assistance.
  • Contact a reputable repair service for accurate diagnosis and resolution.

Promptly addressing overflow errors helps prevent further damage and ensures optimal washer performance.

E2, bE2, 6E2, BE2*, 8E2* – Control Panel Button Pressed Too Long – Control Lockout

Error codes E2, bE2, 6E2, BE2*, and 8E2* on Samsung washers indicate a control panel button has been held down for too long, causing a control lockout. Here’s what you can do:

  • To resolve the error, press and hold the Power button for about three seconds to deactivate the control lockout.
  • If the issue persists, try a full power cycle by unplugging the washer for a few minutes before plugging it back in.

These error codes occur when buttons are pressed continuously, triggering a protective mode to prevent accidental changes during operation. To prevent future errors:

  • Be attentive to button presses during operation to avoid extended holds.
  • Keep children away from the washer to prevent accidental button presses.

Following these steps and being cautious with button presses can quickly resolve the issue and ensure smooth operation of your Samsung washer. If you have further questions, consult the user manual or contact Samsung customer support.

9C1, 9C2, PF, 3E*, 2E, 9E1, 9E2, UC, 19C1, 19C2 – Power or Voltage Error

Power or voltage errors in Samsung washers can be frustrating, disrupting normal operation. Common error codes include 9C1, 9C2, PF, 3E*, 2E, 9E1, 9E2, UC, 19C1, and 19C2. Here’s what some of them mean:

  • “9C1”: Indicates unstable voltage supply or a short circuit.
  • “PF”: Signals a power failure during operation.
  • “UC”: Indicates unbalanced current draw from a voltage source.

To troubleshoot these errors:

  1. Check electrical connections at home for loose plugs or damaged outlets.
  2. Ensure proper grounding according to manufacturer instructions.
  3. Measure incoming voltage using a multimeter and compare it to the recommended range in the manual.

If issues persist, seek professional help from certified technicians specializing in Samsung appliances to diagnose and resolve electrical problems promptly, ensuring optimal washer performance and longevity.

dE, dE1, dE2, dC*, dC1, dL, 1 dC, 1dC4, 1dC1 – Door Error

Samsung washer error codes such as dE, dE1, dE2, dC*, dC1, dL, 1dC, 1dC4, and 1dC1 indicate door-related issues. Here’s what you need to know:

  • Check the door latch: Ensure it’s securely closed and free from obstructions.
  • Inspect latch mechanism: Clean it and realign if needed.
  • Assess door lock switch or sensor: These may wear out over time, causing recognition problems.
  • Consider a reset: Disconnect the washer from power for a few minutes, then reconnect.
  • Contact professional help if needed: Certified technicians can diagnose and repair complex door-related issues.

Maintain your washer by:

  • Regularly cleaning lint traps and filters.
  • Avoiding overloading: This can strain door components.
  • Ensure proper drainage: Prevents issues leading to error codes.

SDC, 5DC – Detergent Drawer is Open or Not Sensing

The SDC and 5DC error codes on Samsung washers indicate an issue with the detergent drawer. Here’s how to troubleshoot:

  • Ensure the detergent drawer is fully closed; push it in until it clicks securely.
  • Check for obstructions like detergent residue or items blocking proper closure.
  • Inspect the sensor on the washer frame for damage or debris.
  • Clean any dirt or grime with a soft cloth dampened with water.
  • If the error persists, try resetting the washer by powering it off for a few minutes and then turning it back on.

To prevent future errors:

  • Avoid overloading the machine and use recommended detergents.
  • Regularly clean lint filters for proper water flow and drainage.
  • Watch for other common issues like unbalanced loads or power problems.

If problems persist, seek assistance from a professional washer repair service. They can diagnose and fix complex issues specific to your Samsung washer model. Regular maintenance and prompt addressing of errors will ensure optimal performance.

ddC, dC3 – Add Door Error

If you encounter the ddC or dC3 error codes on your Samsung washer, it indicates an add door function problem. Here’s how to troubleshoot:

  • Check for obstructions blocking the add door from closing properly.
  • Ensure there are no items stuck in the latch or debris hindering closure.
  • Gently close and reopen the add door to ensure it engages correctly.
  • If the issue persists, perform a reset by unplugging the washer for five minutes and then plugging it back in.

If the problem continues:

  • Refer to your Samsung washer manual or contact customer support for further assistance.
  • Professional intervention may be necessary if troubleshooting doesn’t resolve the issue or if you’re unsure about making repairs.

Prioritize safety by following recommended procedures outlined in the user manual before attempting any troubleshooting or repairs.

Cb, C6 – Calibration Mode

If your Samsung washer displays error codes Cb or C6, it’s likely in Calibration Mode, which is normal and not a malfunction:

  • Calibration Mode calibrates the washer’s functions for accurate performance.
  • It’s initiated automatically or by pressing specific buttons on the control panel.
  • The washer undergoes tests to adjust settings for factors like water pressure and load distribution.
  • Let the machine finish calibration without interruption.
  • Avoid using the washer during this process to prevent issues.
  • After calibration, resume normal use.

For other error codes like dc, ub, u6, ur, ue, 1 ub, 1u6, de, de1, de2, e2, be2, nf1, 4c2, ce, 14c2, dn, 9c1, 9c2, pf, 3e, 2e, 9e1, 9e2, uc, 19c1, 19c2, ddc, or dc3, refer to the user manual or contact Samsung’s customer support for assistance. Understanding these codes helps troubleshoot problems effectively.

CL – Safety Child Lock Engaged

The CL error on Samsung washers signals that the Safety Child Lock is on. Here’s how to deal with it:

  • When engaged, only the power button works, preventing accidental changes during cycles.
  • To unlock, simultaneously press and hold the “Temp” and “Spin” buttons for about three seconds until you hear a beep.
  • After unlocking, remember to press “Power” to turn off the washer.

Keep in mind:

  • While useful for households with children, accidental activation can cause confusion.
  • If your washer doesn’t respond to button presses except for power, check if the child lock is active.

Troubleshoot minor issues to avoid unnecessary repairs; consult Samsung’s error code list or seek professional help if problems persist.

dn – Downloading Program

The “dn” error code on Samsung washers indicates the machine is downloading a program. Here’s what you need to know:

  • This error occurs during firmware updates or when receiving programming instructions.
  • It’s normal for the washer to seem unresponsive or display the “dn” error.
  • Do not interrupt the process by unplugging or turning off the washer.
  • Keep firmware up-to-date to prevent future occurrences.
  • Samsung offers firmware updates on their website or through mobile apps.
  • Regular updates ensure optimal performance and add new features.
  • Consult Samsung’s support resources for troubleshooting other error codes.
  • Professional repair may be needed if issues persist despite troubleshooting.

Samsung Top-Load Washing Machine Error Codes

dc*, Ub, U6, Ur, UE, 1 Ub, 1U6 – Unbalanced Load Error

Samsung top-load washing machines may display error codes like dc*, Ub, U6, Ur, UE, 1 Ub, and 1U6 to indicate an unbalanced load during the spin cycle. Here’s what to do:

  • Identify the Issue: Recognize the error code on the display panel indicating an unbalanced load.
  • Manual Redistribution: Open the lid and rearrange the clothes evenly around the drum. Move heavy items to balance the load.
  • Adjust Wash Settings: Try using a lower spin speed or select a wash cycle suitable for bulky items to address the imbalance.
  • Monitor Detergent Usage: Ensure you’re using the correct amount of detergent to prevent excessive suds, which can contribute to imbalance.
  • Persistent Issues: If the problem persists or is accompanied by other error codes like ds, d5, fl, lo, or l0, consider seeking professional repair services for comprehensive diagnostics and solutions.

dS, d5, FL, LO, L0 – Lid Error

If you’re encountering dS, d5, FL, LO, or L0 error codes on your Samsung washer, it likely indicates a problem with the lid. Here’s what to do:

  • Check the door latch and switch for damage or wear as they may not detect when the lid is closed properly.
  • Clear any debris around the lid hinge area that could obstruct proper closure.
  • Ensure wiring connections between the lid components and control board are secure to avoid communication issues.

To reset the error code:

  1. Ensure the lid can close properly without obstructions.
  2. Inspect the door latch and switch for damage.
  3. Clean around the hinge area to remove any debris.
  4. Securely reconnect all wiring related to the lid.
  5. Hold the Start/Pause button until the washer powers off.
  6. Wait a moment, then press the Power button to turn it back on.

Following these steps can help resolve the lid-related error codes on your Samsung washer. If problems persist, seek professional assistance for accurate diagnosis and repair.

SUd, 5UD, Sd, 5d, SUdS, 5Ud5 – Excessive Suds Error

Excessive suds in a Samsung washer can disrupt the wash cycle efficiency. Here’s how to troubleshoot:

  • Identify error codes SUd, 5UD, Sd, 5d, SUdS, or 5Ud5 indicating excessive suds.
  • Excess detergent or low-quality detergent causes this issue, leading to poor rinsing and draining.
  • Cancel the wash cycle, open the lid, and let the suds subside.
  • Drain remaining water manually after the foam dissipates.
  • Check detergent usage per load and switch to HE detergents to reduce suds.
  • Maintain proper laundry practices: avoid overloading and use HE detergents.

By following these steps and maintaining good laundry habits, you can resolve excessive suds issues in your Samsung washer effectively. If problems persist, consult Samsung washer FAQs or seek professional repair assistance.

Update Firmware to Resolve Samsung Washer Error Codes (Applicable Models)

Updating the firmware of your Samsung washer can effectively resolve error codes. Here’s how:

  • Identify your washer model and check if it supports firmware updates.
  • Visit Samsung’s official website to find the latest firmware version for your model.
  • Download the firmware onto a FAT32-formatted USB flash drive.
  • Ensure the washer is connected to a stable power source and remove any connected devices and laundry.
  • Insert the USB drive into a port on the washer and access the control panel menu.
  • Locate “Settings” or “System” options and find “Software Update” or “Firmware Update.”
  • Choose “Update Now” to start the process and avoid interruptions.
  • After completion, power off and unplug the washer for a minute before reconnecting and checking for error codes.

Call a Professional Samsung Washer Repairman

When dealing with intricate error codes on your Samsung washer, it’s wise to consider hiring a professional repair technician. Here’s why:

Unbalanced Load Error (dc, ub, u6, ur, ue, 1 ub, 1u6):*

  • Occurs due to unevenly distributed laundry, leading to excessive vibrations.
  • A professional can redistribute the load or adjust components to resolve the imbalance.

Power or Voltage Errors (9c1, 9c2, pf, 3e, 2e, 9e1, 9e2, uc):*

  • Indicate electrical connection issues or power supply fluctuations.
  • Attempting DIY fixes without proper knowledge can be risky; a technician can accurately measure voltage levels and identify failures.

Door-Related Errors (de, de1, de2, dc, dc1, dl, 1dc, 1 dc4, 1dc1):*

  • Point towards faulty door switches or latch mechanisms.
  • Professional assistance ensures proper diagnosis and repair with specialized tools and expertise.

While you can troubleshoot simpler issues like detergent drawer errors (sdc, 5dc) or fill errors (nf, 4c, 4e, 1 4c) on your own, complex error codes often require the skills of a professional technician. Seeking help ensures accurate diagnosis and efficient repair, minimizing further damage or hazard.

When you need Samsung washer repair services in Toronto or nearby areas like Newmarket, Markham, Vaughan, and Whitby, trust the experts at Get A Pro Appliance Repair.

Call us now at 1-800-498-4490 or fill out our online form, and we’ll get back to you promptly during business hours.

Conclusion

Troubleshooting Samsung washer error codes can be a challenging but rewarding task. By familiarizing oneself with the error code list and understanding their meanings, homeowners can effectively diagnose and resolve common washer problems. For instance, when encountering the ddc or dc3 error codes indicating an add door error, it is crucial to ensure that the detergent drawer is securely closed.

In essence though troubleshooting Samsung washer error codes may require patience and expertise at times; by following outlined steps for various common issues and considering firmware updates if applicable – users can take control of their washer’s performance and minimize the need for professional assistance. With a little effort and understanding, users can restore their Samsung washers to optimal functionality, ensuring smooth laundry days ahead.

FAQs

How do I reset a Samsung washer displaying an error code?

Power off and unplug the washer, wait a few minutes, then reconnect power. If the error persists, refer to the manual or seek professional assistance.

What causes a Samsung washer to display the “Leakage or Water Level Error” code (1E, LE, 1C, LC, LC1, 1 1C, 1 LC)?

This error indicates water level or leakage issues. Check water supply, ensure levelness, and fix leaks to clear the error.

How can I address the “Unbalanced Load Error” code (dc, Ub, U6, Ur, UE, 1 Ub, 1U6) on my Samsung top-load washer?*

Redistribute clothes evenly and ensure a level surface. If the problem persists, consult the user manual or a professional.

What safety measures should I follow when troubleshooting Samsung washer error codes?

Disconnect the washer from power before troubleshooting. Adhere to safety guidelines in the manual or seek professional help.

How can I prevent future error codes on my Samsung washing machine?

Regularly clean the washer, use recommended detergents, and avoid overloading. Follow guidelines to maintain hoses, filters, and components for error prevention.

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