Troubleshooting a Samsung Washer That Doesn’t Shut OFF

Troubleshooting a Samsung Washer That Doesn't Shut OFF
Table of Contents

Enhance your skills in washer repair with insightful articles such as
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Unplug Your Washing Machine From The Outlet!

When dealing with a Samsung washer that refuses to shut off, start by unplugging it from the power outlet. This ensures safety and allows any software glitches to reset.

  • Unplug the washer to eliminate safety risks and reset potential software issues.
  • Inspect the control panel for damage or blockages that may prevent proper functioning.
  • Check wiring and connections for any faults that could affect button responsiveness.
  • Ensure the lid switch or door lock mechanism is working correctly and not interfering with shutdown.
  • Thoroughly examine critical components and follow safety procedures throughout troubleshooting.

1. Check for Jammed Buttons or Control Panel

If your Samsung washer won’t shut off, it could be due to several reasons, including control panel issues or pressure dome malfunctions. Here’s how to troubleshoot:

Check Control Panel:

  • Examine the control panel for physical obstructions or debris.
  • Gently press each button to ensure they spring back up properly.
  • Clean or replace any stuck or unresponsive buttons.

Inspect Knobs and Switches:

  • Look for damage or wear on control knobs or switches.
  • Consult the user manual or a professional technician for replacement guidance if needed.

Examine Pressure Dome and Hoses:

  • Inspect hoses for kinks, bends, or blockages in the water supply and drainage system.
  • Ensure water flows freely without restrictions.
  • Check the pressure dome for damage or debris buildup affecting water level control.

Addressing these issues can help resolve common problems causing Samsung washers to continuously run without shutting off.

2. Examine the Lid Switch or Door Lock

When dealing with a Samsung washer that won’t shut off, start by checking the lid switch or door lock. Here’s how:

  • Inspect the lid switch for visible damage like frayed wires or loose connections.
  • Ensure there are no mechanical blockages hindering its function.
  • Use a multimeter to test continuity of the lid switch terminals.
  • Disconnect power, locate the switch terminals, and observe continuity while opening and closing the lid.
  • If there’s no change in continuity, it indicates a faulty lid switch needing replacement.
  • Check control knobs and switches for any issues contributing to the problem.
  • Faulty controls can disrupt communication between washer parts, causing it to remain on.

3. Assess the Timer or Electronic Control Board

When dealing with a Samsung washer that won’t shut off, it’s crucial to focus on the timer and electronic control board. Here’s how:

  • Start by inspecting these components for visible signs of damage like loose wires or burnt connections.
  • Test the timer by manually advancing through cycles to ensure accurate progression and proper shutdown.
  • If issues persist, use a multimeter to measure voltage and continuity, checking for wiring and connection problems.
  • Refer to washing machine FAQs for additional troubleshooting guidance on timer and control board issues.

Key Points:

  • Assess timer and electronic control board for damage.
  • Test timer functionality manually.
  • Use multimeter to check for electrical issues.
  • Consult FAQs for further troubleshooting tips.

4. Evaluate the Water Level Control Switch

When dealing with a Samsung washer that won’t stop running, it’s important to assess the water level control switch:

  • Locate the water level control switch inside the washer, usually near the top of the tub.
  • Disconnect the power source to ensure safety.
  • Inspect the plastic tube connected to the switch for blockages or damage.
  • Use a multimeter to test for continuity across the switch terminals while adjusting through different wash cycles.
  • Refer to the model’s manual for specific testing instructions.

If no continuity is found or readings are inconsistent, it indicates a faulty water level control switch. Here’s a summary:

  • Locate the switch and check for blockages in the tubing.
  • Use a multimeter to test for continuity while adjusting through wash cycles.
  • Consult the manual for accurate testing procedures.

5. Verify the Pressure Switch

The pressure switch is vital in a Samsung washer for regulating water levels during cycles. Here’s how to check if it’s causing issues:

  • Safety first: Unplug the washer to avoid electrical hazards.
  • Locate the pressure switch near the water level control switch.
  • Check wiring and connections for damage or looseness.
  • Use a multimeter to test resistance and continuity across terminals with no power.
  • Look for changes in readings as you adjust the water level control.
  • Inspect hoses for leaks, kinks, or clogs that could affect switch performance.
  • Address any issues found before troubleshooting other components.

By verifying the pressure switch, you can pinpoint if it’s responsible for your Samsung washer’s continuous running. Always be cautious and seek professional help if needed.

6. Check for Wiring or Connection Issues

When troubleshooting a Samsung washer that won’t shut off, it’s crucial to inspect the wiring and connections. Here’s how:

Unplug the washer for safety.

  • Carefully examine visible wires and connections for damage like fraying or looseness.
  • Replace damaged wires promptly and securely fasten any loose connections.
  • Check connectors for firm attachment and cleanliness; clean if corroded or dirty.
  • Look for mechanical blockages that could strain or damage wires.

Maintaining and inspecting your washer regularly can prevent shutdown issues related to wiring malfunctions. Key points:

  • Thoroughly inspect wires and connections for damage.
  • Promptly replace damaged wires and secure loose connections.
  • Clean connectors if corroded or dirty.
  • Address mechanical blockages to ensure proper wire functioning.

7. Inspect the Timer Motor

When troubleshooting a Samsung washer that won’t shut off, inspecting the timer motor is essential:

  • The timer motor advances washing cycles, ensuring proper operation.
  • Malfunctions can lead to the washer getting stuck in a cycle.
  • To assess, disconnect power, remove the control panel, and locate the timer motor.
  • Check for visible damage, loose wiring, or broken components.
  • Use a multimeter to test electrical current flow for wiring issues.
  • Consult the washer manual for testing and replacement guidance.

Thoroughly examining and addressing timer motor problems ensures your Samsung washer functions smoothly.

8. Test the Water Inlet Valve

When dealing with a Samsung washer that won’t shut off, it’s crucial to check the water inlet valve:

  • Unplug the washer and access the back panel to find the inlet valve.
  • Disconnect the hot and cold water supply hoses.
  • Use a multimeter to test for continuity across the valve’s terminals.
  • If there’s no continuity, it indicates a faulty valve that needs replacement.
  • Common causes include debris blockages or solenoid failures.

By following these steps and addressing potential valve issues, you can diagnose why your Samsung washer isn’t shutting off properly. Regular maintenance can help prevent such problems in the future.

9. Look for Faulty Pressure Dome or Hose

A common reason for a Samsung washer failing to shut off is a faulty pressure dome or hose, responsible for sensing water levels. Here’s how to troubleshoot:

  • Inspect the pressure dome and hose for damage or blockages.
  • Detach the hose and clear any obstructions like lint or sediment.
  • Ensure both ends are securely reattached.
  • If cleaning doesn’t work, test their functionality with a multimeter.
  • Consult the manual or seek expert advice for proper resistance measurements.
  • If readings are off, consider replacement.

Additionally, check related components like the pressure switch and electronic control board for potential issues. Thorough inspection can prevent further complications and ensure proper functioning.

10. Examine the Control Knob or Switch

Examining the control knob or switch of your Samsung washer is crucial for proper operation. Here’s how to troubleshoot:

  • Visually inspect the knob or switch for damage, cracks, or debris.
  • Ensure the knob aligns correctly with the switch mechanism for proper function.
  • Conduct a continuity test with a multimeter to check for faults.
  • If no continuity is detected in the “off” position, consider replacing the knob or switch.

Key Takeaways:

  • Check for damage or debris on both the knob and switch.
  • Realignment may solve functionality issues.
  • Perform a continuity test to identify faults.
  • Replace faulty components as needed for optimal washer performance.

11. Verify the Functionality of the Motor

When troubleshooting a Samsung washer that won’t shut off, it’s crucial to focus on the motor’s functionality. Here’s what to do:

  • Check for visible signs of damage like frayed wires or burnt smells.
  • Ensure there are no mechanical blockages hindering the motor’s operation.
  • Contact professional assistance if you suspect motor issues beyond basic troubleshooting.
  • Try resetting or rebooting the washing machine to address software glitches.
  • If resetting doesn’t work, investigate potential problems with the timer or electronic control board.
  • Pay attention to other components like control knobs, switches, and wiring connections.


  • Don’t overlook the motor’s role; it’s vital for controlling the washer’s cycles.
  • Address issues with lid switches, water inlet valves, pressure switches, or pressure domes/hoses if needed.

12. Consider Electronic Control Board Issues

When dealing with a Samsung washer that won’t shut off, it’s important to consider electronic control board issues:

  • Assess the control board: The control board manages all functions of the washer, so glitches can lead to issues like the washer not turning off.
  • Software/firmware problems: Outdated or faulty software can cause erratic behavior. Check for updates from Samsung and follow instructions for installation.
  • Power surges: Surges can damage the control board, disrupting its ability to receive commands.
  • Wiring and connection issues: Loose or damaged wiring can disrupt communication between components. Check wiring harnesses for secure connections and replace faulty connectors or terminals.
  • Don’t overlook other causes: Mechanical blockages in the washer, such as pressure switches or lid switches, could also be contributing to the problem. Address each potential cause systematically for effective troubleshooting.

Tips To Prevent a Samsung Washing Machine From Not Turning OFF

To prevent your Samsung washing machine from continuously running without turning off, follow these proactive steps:

  • Regularly inspect the control panel and buttons for wear, tear, or blockages caused by dust or debris.
  • Clean or replace control knobs or switches if they show signs of malfunction.
  • Check the pressure switch, which regulates water levels; use a multimeter to test its functionality.
  • Ensure proper wiring connections and address any loose or damaged wires.
  • Check for faulty lid switches that may prevent the machine from shutting off properly.
  • Clean the water inlet valve to prevent mineral buildup from affecting its performance.
  • Stay updated with software or firmware upgrades provided by Samsung to prevent electronic control issues.

By implementing these measures and addressing troubleshooting needs promptly, you can prevent your Samsung washing machine from running continuously and ensure a smooth laundry experience.


In troubleshooting a Samsung washer that doesn’t shut off, it is important to remember some key takeaways. Firstly, preventing washing machine shutdown problems can be achieved by regularly maintaining and cleaning your washer.

Troubleshooting a Samsung washer that won’t turn off requires methodical examination of various components and potential malfunctions. By following this comprehensive guide and addressing common problems such as faulty lid switches, water level control issues, timer or electronic control troubles, software or firmware hiccups, motor functionality problems, or even control panel glitches proactively; you can resolve the issue effectively.

With regular maintenance and attention to detail in addressing potential concerns promptly; you can keep your Samsung washer running smoothly for years to come. Remember to consult FAQs about washing machine not shutting off if needed and do not hesitate to reach out for professional assistance if required


How can I troubleshoot if my Samsung washer refuses to shut down?

Start by unplugging the washing machine from the outlet and then check for jammed buttons or control panel issues. Examine the lid switch, assess the timer or electronic control board, and evaluate components like the water level control switch, pressure switch, wiring, timer motor, water inlet valve, pressure dome, hose, control knob, and motor.

What should I do if my Samsung washer’s control panel is not responding, causing it to stay on?

If the control panel is unresponsive, check for jammed buttons or control panel issues. Clean or repair any jammed buttons and ensure the control panel is functioning correctly to address this problem.

Is there a way to fix a Samsung washer that won’t stop running?

Troubleshoot the issue by inspecting various components, including the lid switch, timer, water level control switch, pressure switch, wiring, timer motor, water inlet valve, pressure dome, hose, control knob, and motor. Follow the recommended solutions based on the identified problem.

How can I prevent my Samsung washing machine from experiencing shutdown problems?

Regularly inspect and maintain components such as the control panel, lid switch, timer, water level control switch, pressure switch, wiring, timer motor, water inlet valve, pressure dome, hose, control knob, and motor. Keep the washer in good condition to prevent shutdown issues.

What tools are recommended for troubleshooting a Samsung washer that won’t turn off?

Commonly used tools for troubleshooting include a multimeter for testing electrical components, screwdrivers for panel removal, and pliers for checking and repairing wiring issues. Having these tools on hand can assist in diagnosing and fixing problems with the washing machine.

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