Get-A-Pro-Appliance-Repair-Logo-300x80

Whirlpool Electric Stove or Cooktop Won’t Turn OFF – 7 Causes

Whirlpool Electric Stove or Cooktop Won't Turn OFF - 7 Causes
Table of Contents

Broaden your understanding in stove repair and cooktop repair with informative articles like::

12 Common Whirlpool Stove & Cooktop Problems and How to Fix Them

What To Do When a Whirlpool Stove or Cooktop Doesn’t Turn ON

How To Fix a Whirlpool Stove or Cooktop Switch

Immediately Turn-OFF the Breaker to the Stove or Cooktop!

Safety First: Turn Off the Breaker

In case of a Whirlpool electric stove or cooktop that won’t turn off, immediately turn off the breaker supplying power to the appliance.

This crucial step helps prevent further electrical issues and potential hazards like shocks or fires.

Prioritize Safety

Remember to prioritize safety and immediately turn off the breaker supplying power to the appliance if faced with a Whirlpool electric stove or cooktop that won’t turn off.

Systematically explore potential causes like a stuck control knob or a faulty infinite switch.

1. Stuck Control Knob

Cause

A common issue with Whirlpool electric stoves or cooktops not turning off is a malfunctioning thermostat. The thermostat regulates the appliance’s temperature and instructs it to shut off when needed. Several reasons can lead to thermostat malfunction:

  • Wear and tear over time can damage the thermostat.
  • Calibration issues may cause inaccurate temperature detection.
  • Electrical problems within wiring connections can disrupt its function.

Solution

When dealing with a malfunctioning selector switch in your Whirlpool electric stove or cooktop, there are several DIY solutions you can try before contacting professional repair services:

  • Safety First: Always ensure the power to your appliance is completely turned off by flipping the breaker or unplugging it from the wall socket.
  • Visual Inspection: Check for visible signs of damage or wear on the selector switch, including loose connections or burnt wires.
  • Component Replacement: If physical issues are found, consider replacing damaged components with new ones designed for your Whirlpool model.
  • Multimeter Testing: Use a multimeter to test the functionality of the selector switch by checking for continuity when turned on and off.
  • Replacement Consideration: If all else fails, replacing the entire selector switch assembly may be necessary.

2. Faulty Infinite Switch

Cause

Electrical supply problems are a common cause for a Whirlpool electric stove or cooktop not turning off. Factors such as faulty wiring or insufficient power supply can disrupt its functioning. When troubleshooting, ensure electrical connections are secure and inspect the power cord for damage. 

Using a multimeter to measure outlet voltage can help detect irregularities. Seek professional assistance if wiring issues are identified, as DIY attempts may pose safety risks. To prevent such issues, avoid overloading circuits and schedule periodic maintenance checks.

  • Electrical supply problems, like faulty wiring or insufficient power, can prevent a Whirlpool electric stove from shutting off.
  • Check electrical connections and inspect the power cord for damage.
  • Use a multimeter to measure outlet voltage for irregularities.
  • Seek professional assistance for wiring issues to avoid safety risks.
  • Prevent issues by avoiding circuit overloads and scheduling periodic maintenance checks.

Solution

Immediate Action Required

When faced with a Whirlpool electric stove or cooktop that won’t turn off, immediate action is crucial for safety.

Start by turning off the dedicated breaker for the stove or cooktop to cut off power supply and prevent hazards.

Troubleshooting Steps

Check for a stuck control knob, which can be caused by residue buildup or wear and tear over time.

Gently rotate the knob back and forth while applying pressure to dislodge debris or loosen sticking parts.

If the issue persists, remove the control knob and clean it thoroughly with mild dish soap and warm water, ensuring it’s completely dry before reattaching.

Faulty Infinite Switch

Another possible cause is a faulty infinite switch, which controls heat generation for each burner.

Unplug the appliance and remove surface elements and housing covers to access interior components.

Inspect the infinite switch associated with the problematic burner for visible damages like burnt wires or signs of overheating.

Replace the faulty infinite switch following manufacturer guidelines or seek professional assistance if unsure.

3. Wiring Issues

Cause

If your Whirlpool electric stove or cooktop won’t turn off, a common cause might be a stuck control knob, often due to wear and tear or food spills. To fix this:

  • Clean the control knob and surrounding area with mild detergent and warm water to remove grease and debris.
  • Lubricate the control knob’s internal components with a silicone-based lubricant designed for appliances.
  • If cleaning and lubricating don’t work, consider replacing the control knob.

If the issue persists, it could be a malfunctioning thermostat:

  • The thermostat regulates the appliance’s temperature and may fail to send accurate signals for shutdown.
  • Professional assistance is recommended for diagnosing and repairing thermostat issues.
  • Contact Whirlpool’s customer service or a certified repair service for proper repair and safety measures

Solution

When faced with a Whirlpool electric stove or cooktop that won’t turn off, immediate action is crucial to ensure home safety and prevent hazards. Here’s what to do:

  • Turn off the Breaker: Quickly switch off the breaker supplying power to the stove or cooktop to eliminate electrical risks and investigate further.
  • Check Control Knob: A stuck control knob could be the culprit. Try gently pulling and turning the knob to dislodge any debris or objects obstructing its movement. Spraying WD-40 may help loosen it.
  • Inspect Wiring: Faulty wiring within the appliance could also cause the issue. Unplug the stove, carefully inspect the wiring connections at the back for damage or loose connections, and tighten or replace them as needed.

Taking prompt action ensures safety and prevents complications. Attempt DIY fixes like checking control knobs and inspecting wiring, but if unsure or unsuccessful, seek professional assistance for effective resolution. Remember to prioritize safety when dealing with malfunctioning stoves or cooktops.

4. Malfunctioning Thermostat

Cause

One common issue causing an electric stove or cooktop to remain on is a faulty infinite switch. This switch controls the heat levels of the burners and, when malfunctioning, can keep the stove on even when turned off.

Another potential issue is a broken selector switch, which allows users to choose burners and control settings. If damaged, it may fail to respond when attempting to turn off the stove.

Solution

When dealing with a Whirlpool electric stove or cooktop that refuses to turn off, swift action is crucial for safety and appliance longevity. Before calling a professional, try these DIY solutions to address control issues systematically.

Stuck Control Knob

  • Food debris or grease buildup around the knob area can cause it to stick.
  • Turn off the breaker for safety, then clean around the knob with a soft cloth and mild soap.
  • Use an old toothbrush for stubborn residue and lubricate the knob with silicone-based lubricant for smooth movement.

Faulty Infinite Switch

  • The infinite switch controls electricity flow to burner elements and can wear out.
  • Disconnect power, then test each terminal on the switch for continuity using a multimeter.
  • If any terminal fails, it indicates a defective switch requiring replacement.

Addressing these common causes with DIY solutions and adhering to safety measures can effectively tackle issues with Whirlpool electric stoves or cooktops that won’t turn off. However, for complex wiring problems or broken selector switches, it’s advisable to seek professional assistance to ensure safety and appliance longevity. 

5. Broken Selector Switch

Cause

When troubleshooting a malfunctioning electric stove or cooktop that won’t turn off, it’s essential to identify the underlying cause and address it systematically.

  1. Stuck Control Knob
  2. Faulty Infinite Switch

When dealing with electrical appliances, prioritize safety and consider consulting a professional if unsure about repairs

Solution

When dealing with a Whirlpool electric stove or cooktop that won’t turn off, there are DIY solutions worth trying before seeking professional help. One common issue is a stuck control knob, often due to residue buildup or wear and tear. Here’s what you can do:

  • Turn off the breaker to the stove for safety.
  • Remove the control knob and clean it thoroughly with mild detergent and warm water.
  • If cleaning doesn’t work, consider replacing the control knob.

Another possible reason is a faulty infinite switch, responsible for controlling power to each heating element. Here’s how to address it:

  • Disconnect power and access the back panel to locate the infinite switch.
  • Inspect for damage or loose connections.
  • If needed, replace the infinite switch with a compatible one for your Whirlpool model.

Remember to prioritize safety and consult repair guides or professionals if uncertain. Working with electrical systems requires caution. If uncomfortable or unsure, it’s wise to contact a qualified technician. By addressing these issues through DIY solutions, you can potentially save time and money while ensuring your Whirlpool stove operates smoothly

6. Defective Control Board

Cause

When dealing with a Whirlpool electric stove or cooktop that won’t turn off, the problem could stem from various causes. One common issue is a stuck control knob, often due to debris or wear and tear.

Another potential cause is a faulty infinite switch, responsible for regulating heat levels on the burners.

Solution

When dealing with a Whirlpool electric stove or cooktop that won’t shut off, quick action is essential for safety and appliance longevity. Fortunately, there are several solutions depending on the cause:

Stuck Control Knob

  • Debris or food particles may jam the knob and control panel.\
  • Turn off power at the breaker, remove the knob, and clean both knob and panel.
  • Reattach the knob securely and test.

Malfunctioning Thermostat

  • Disconnect power and locate the thermostat probe near a burner.
  • Inspect for damage like frayed wires; replace if necessary.
  • Use a multimeter to check continuity across terminals while heating the probe.
  • Replace if continuity fails, ensuring safety precautions.

By addressing these issues promptly and following DIY solutions, common electric stove malfunctions can be resolved. Always prioritize safety and seek professional help if needed to maintain your Whirlpool appliance’s proper function and durability

7. Electrical Supply Problems

Cause

  • A common issue causing a Whirlpool electric stove or cooktop to not turn off is a stuck control knob.
  • Control knobs can become sticky or jammed over time, preventing proper adjustment of settings and leading to the appliance staying on.

Solution

For a stuck control knob on your stove, try these DIY solutions before seeking professional help:

  • Ensure proper alignment of the control knob with the burner it operates.
  • Gently turn the knob in both directions while applying slight pressure to loosen it.
  • Apply a small amount of appliance-specific lubricant to the control knob’s stem and try turning it again.

When dealing with a faulty infinite switch:

  • Turn off power to the stove at the breaker box for safety.
  • Locate the infinite switch behind the control panel and check for visible damage or loose connections.
  • Replace damaged components or consult a professional if needed.
  • Test continuity across both terminals of the switch using a multimeter to determine if it’s malfunctioning.

Exercise caution when working with electrical appliances, and seek assistance from a qualified technician if unsure about troubleshooting or repair steps

Conclusion

Troubleshooting electric stove problems can be a daunting task, but with the right knowledge and tools, many issues can be resolved. When faced with a Whirlpool stove that won’t turn off, it is crucial to prioritize safety and immediately turn off the breaker to the stove or cooktop.

We began by discussing the possibility of a stuck control knob, which can often be resolved by cleaning or replacing the knob itself. The next cause we examined was a faulty infinite switch, which may require professional assistance for replacement.

Electrical supply problems were identified as a potential cause of an electric stove not turning off completely. These issues may involve voltage fluctuations or incorrect installation of electrical outlets and should be handled by an experienced electrician.

While facing a Whirlpool electric stove or cooktop that won’t turn off can be frustrating and potentially hazardous if left unresolved; taking appropriate troubleshooting steps based on the specific cause identified can result in successful resolution of these malfunctions. By following proper safety measures and utilizing DIY solutions whenever possible, you can regain control over your appliance effectively and restore its functionality without having to bear significant expenses from professional repairs.

FAQs

What are common reasons for a Whirlpool electric stove or cooktop not turning off?

Issues with controls, heating elements, unresponsive power-off settings, or faulty components like infinite switches or thermostats can prevent a Whirlpool electric stove or cooktop from turning off.

Can I troubleshoot and resolve issues with the controls or heating elements independently?

Basic troubleshooting, such as checking control settings and inspecting heating elements, can be attempted independently.

Are there DIY solutions for problems related to the stove or cooktop not responding to the power-off settings?

Adjusting power-off settings or checking for control malfunctions might have DIY solutions, but persistent issues may require professional attention.

How do I handle issues with the infinite switch or thermostat causing the problem?

Inspecting and, if needed, replacing faulty components like infinite switches or thermostats could be part of DIY troubleshooting, but complex issues may warrant professional assistance.

When should I involve a professional in fixing Whirlpool electric stove or cooktop shutdown issues?

If DIY efforts don’t resolve the problem, especially when dealing with electrical components or persistent issues, consulting a professional is recommended for accurate diagnosis and safe repairs.

Share This Article

Leave a Comment

Your email address will not be published. Required fields are marked *

FOLLOW US
BOOK SERVICE ONLINE
OTHER POSTS
Scroll to Top
Open chat
1
Scan the code
Get A Pro Chat *LIVE Agent*
Thank you for contacting Get A Pro! In a few words, let us know how we can help you. Please allow us 90 seconds to connect you to our live team member.