What To Do If Your Whirlpool Washer Will Not Drain or Spin!

What To Do If Your Whirlpool Washer Will Not Drain or Spin!
Table of Contents

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1. Check for Blockages in the Drain Hose

A common issue faced by homeowners is a Whirlpool washer that refuses to drain or spin, causing frustration with a pile of laundry waiting to be cleaned.

Troubleshooting Steps

  • Before calling for professional help, check for blockages in the drain hose, which can accumulate lint, coins, or small clothing articles over time.
  • Ensure the washer is unplugged for safety, then locate the drain hose at the back of the washer and detach it from both ends.
  • Use a flashlight to inspect both ends of the hose thoroughly and remove any visible blockages with tweezers or a wire brush.

Interconnected Issues

  • Spin cycle problems and drain issues often coincide, making it essential to address potential blockages first before checking other components like the drain pump or lid switch.

By following these steps and maintaining proactive measures, homeowners can effectively troubleshoot and resolve common issues with their Whirlpool washing machines, ensuring efficient performance and longevity.

2. Inspect the Drain Pump

The drain pump is essential for removing water from your Whirlpool washer during the drain cycle. If it malfunctions, your washer may not drain or spin properly. Follow these steps to troubleshoot:

  • Unplug the washer and locate the drain pump at the bottom of the machine.
  • Check for visible damage or blockages using a flashlight.
  • Use pliers or tweezers to carefully remove any debris like lint or coins.
  • Inspect the impeller for wear or damage that may affect water circulation.
  • Thoroughly clean the filter and housing with warm soapy water to remove residue.
  • Reassemble all components securely after completing the inspection.

Regular maintenance of the drain pump can prevent common washing machine issues like drainage or spinning problems. For complex issues, seek professional assistance from experienced Whirlpool appliance repair technicians.

3. Verify the Lid Switch

The lid switch is essential for your Whirlpool washer’s proper operation. When malfunctioning, it can cause drainage or spinning problems, disrupting your laundry routine. However, before blaming the lid switch, check a few things to ensure its functionality.

  • Verify that the washer lid is securely closed. The switch detects lid closure to activate necessary functions like draining and spinning.
  • Press down gently on the lid and listen for a distinct clicking sound, indicating proper engagement of the switch.
  • If there’s no clicking sound or suspicion of a faulty switch, visually inspect it for damage or disconnection. Look under a small panel on either side of the washer’s opening.
  • Dirt or debris accumulation might hinder switch operation. Clean around and underneath it with a soft cloth or brush to resolve any interference issues.

If visible damage or electrical problems are detected, seek professional Whirlpool appliance repair assistance. Technicians can replace faulty switches with genuine parts and ensure correct installation for reliable performance. They’re also equipped to handle control board repairs or replacements if necessary.

4. Examine the Motor Coupling

When dealing with a Whirlpool washer that isn’t draining or spinning, the motor coupling is a critical component to inspect. This part connects the motor to the transmission and can wear out over time, causing spin cycle issues.

  • Start by unplugging the washer and turning off its water supply.
  • Remove the cabinet or back panel to access the motor coupling.
  • Inspect the coupling for visible damage like cracks or missing pieces.
  • Even without visible damage, underlying issues may still affect performance.
  • To replace a faulty coupling, disconnect wires, hoses, and brackets securing it.
  • Refer to your user manual or seek professional guidance for specific steps.

Fixing a malfunctioning motor coupling can restore proper function in the washer’s spin cycle. However, drainage and spinning problems can also stem from other components like belts and drain pumps. Further troubleshooting may be necessary if replacing the motor coupling doesn’t fully resolve the issues.

5. Test the Belt (If Applicable)

If your Whirlpool washer is having trouble draining or spinning, a worn-out belt could be the cause, but not all models use belts. Here’s what to do if yours does:

  • Ensure safety by unplugging the washer before starting.
  • Locate and remove the access panel on the back of the washer.
  • Visually inspect the belt for signs of wear like cracks or fraying.
  • Test the belt’s functionality by manually rotating it with gloved hands.
  • If it feels loose or slips easily, it’s stretched and needs replacement.

To replace the belt

  1. Refer to the washer’s manual or online resources for specific instructions.
  2. Procure a suitable replacement belt for your model.
  3. Follow meticulous steps to ensure correct installation.

Testing and addressing belt issues can efficiently resolve drainage and spinning problems in your Whirlpool washer. Following these steps equips you to troubleshoot before seeking professional help if necessary.

6. Evaluate the Control Board

The control board in your Whirlpool washer is crucial for regulating its functions. When issues arise, such as failure to drain or spin, the control board may be to blame. Also known as the main electronic control board or PCB, it manages the washer’s motor, water valves, and other key components.

Common Issues and Troubleshooting

  • Power fluctuations or surges can damage the control board’s delicate circuitry, leading to erratic washer behavior.
  • Look for visible signs of damage on the control board, like burned-out components or melted solder joints.
  • Use a multimeter to test for voltage irregularities on the board.

Software-Related Problems

  • If no visible damage or voltage irregularities are found, software issues with the control board may be at fault.
  • Attempt a simple reset by unplugging the washer for ten minutes, then plugging it back in.

When troubleshooting drain or spin issues, evaluating the control board is crucial. Power fluctuations can damage its circuitry, while software glitches may disrupt functionality. Visual inspection and voltage testing can help determine if the control board is the problem, and professional assistance ensures accurate diagnosis and repairs for optimal washer performance.

7. Examine the Drain Filter (Applicable Models)

When troubleshooting a Whirlpool washer that won’t drain or spin, it’s vital to consider all potential causes. The drain filter, often overlooked, can contribute to these issues by blocking debris from entering the drain pump.

  • Locate the drain filter on your Whirlpool washer, usually behind a small access panel at the front or rear.
  • Before any maintenance, unplug the washer to prevent accidents.
  • Carefully remove the filter following your model’s instructions, noting any visible debris.
  • Clean the filter with a cloth or brush, being cautious not to damage delicate components.
  • Reattach the filter securely and inspect surrounding hoses and connections for any issues.

Regularly examining and maintaining the drain filter helps prevent clogged drains and decreased spinning performance due to debris buildup. This simple DIY task ensures optimal washer performance and prolongs its lifespan. If problems persist, seek assistance from a professional appliance repair service.

8. Confirm Proper Installation

Proper installation of your Whirlpool washer is crucial for optimal performance and to prevent drainage or spin issues. Here are essential tips to ensure correct installation:

Drain Hose Positioning

  • Improperly positioned drain hoses can cause water backup or inadequate draining.
  • Ensure the hose is securely connected to both the washer and drainage pipe, without kinks or bends restricting water flow.

Height Adjustment

  • Adjust the height of the drain hose according to manufacturer recommendations to prevent spin problems.

Drain Filter Maintenance

  • Regularly inspect and clean the drain filter to prevent debris accumulation.
  • Locate the filter near the bottom front of the washer, remove it, and clean out any trapped debris using a soft brush or running water.

Motor Coupling Inspection

  • Check for damage or wear on the motor coupling, which connects the motor with the transmission system.
  • Replace the coupling if necessary using a suitable repair guide provided by Whirlpool.

Follow Manufacturer Guidelines

  • Each model may have specific installation requirements outlined in the user manual provided by Whirlpool.
  • Follow these guidelines diligently to avoid common washing machine issues.

By adhering to these guidelines and regularly maintaining key components, such as drain hoses, filters, and motor couplings, according to manufacturer instructions, you can reduce the risk of drainage or spin problems.

9. Contact Us For Whirlpool Washing Machine Repair

If troubleshooting your Whirlpool washer’s draining or spinning issues on your own hasn’t worked, it’s time to consider professional help. Complex problems like drain pump issues or lid switch malfunctions require certified technicians trained in Whirlpool appliance repair.

  • Attempting DIY fixes without expertise may worsen the problem and affect washer performance.
  • Whirlpool washer maintenance demands specialized knowledge and experience for effective solutions.

Contacting a reputable repair service ensures your washer is handled safely by experts. These professionals excel in diagnosing and fixing drain and spin cycle problems efficiently, thanks to their deep understanding of Whirlpool appliances.

Here at Get A Pro we are ready to help with your Whirlpool washer repair in Toronto and nearby cities including, Newmarket, Markham, Vaughan, Whitby and more!

For same-day Whirlpool washer repair service, contact us at our toll-free number 1-800-498-4490 or fill out our contact form on our website and our team will get back to you during business hours!


Dealing with a Whirlpool washer that refuses to drain or spin can be a frustrating experience. However, armed with the knowledge and solutions provided in this comprehensive guide, you are now equipped to tackle these issues head-on.

By following the step-by-step troubleshooting methods outlined in each subtopic, you can confidently address common problems such as blocked drain hoses, malfunctioning lid switches, motor coupling damage, and more. Remember that proper maintenance is key to preventing these issues from occurring in the first place.

With this extensive washer repair guide at your fingertips, coupled with regular maintenance and professional help when needed, you’ll be well-equipped to overcome any spin cycle or drainage obstacle that may come your way. Rest assured that a fully operational Whirlpool washer awaits you on the other side of these challenges – clean clothes and peace of mind are just around the corner!


How do I troubleshoot if my Whirlpool washer is not draining or spinning?

Troubleshoot a Whirlpool washer not draining or spinning by referring to the user manual’s troubleshooting guide. Common steps involve checking for clogs, inspecting the drain pump, and ensuring proper functioning of components related to both draining and spinning functions.

Can I use a single guide for diagnosing both draining and spinning issues in my washer?

Yes, the user manual often provides a comprehensive guide for diagnosing issues related to both draining and spinning functions in your Whirlpool washer. Follow the steps outlined in the manual to identify and address the specific problems affecting these functions.

Are there DIY solutions for problems related to both draining and spinning functions?

DIY solutions for draining and spinning issues include checking for obstructions in the drain pump, inspecting the drain hose, and ensuring proper balance and distribution of the load inside the drum. The user manual offers detailed instructions for these common troubleshooting steps.

When should I consider seeking professional help for combined draining and spinning issues?

Consider seeking professional help for combined draining and spinning issues when DIY solutions are ineffective, or if there are underlying mechanical or electrical problems with critical components. Professional technicians have the expertise to diagnose and fix complex issues.

Are there preventative measures to avoid common problems with draining and spinning?

Prevent common problems with draining and spinning by following proper loading guidelines, avoiding overloading the washer, and regularly cleaning the drain pump and hose. Perform routine maintenance as recommended in the user manual to keep the washer in optimal condition.

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